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Certification Conditions

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Identity, Constitution and Governance

Identity

A.1 The Applicant is a clearly identifiable person (whether an individual or a body).

Constitution

A.2 The Applicant must ensure that it at all times:

  1. is ordinarily resident in the UK, or
  2. has a substantial presence in the UK

A.3 Unless the Applicant is an individual:

  1. it is properly constituted in accordance with law, and
  2. it holds all registrations, authorisations, or approvals required to be held by a person of its type

Governance

A.4 The Applicant is organised and governed in such a way that will provide appropriate support for its activities as a Certified CPD Accreditation Service Provider.

A.5 The Applicant has in place appropriate arrangements to secure that it will be able to:

  1. identify and monitor any Conflict of Interest which exists in relation to it, and
  2. manage any Conflict of Interest which relates to it, to ensure that the Conflict of Interest does not give rise to prejudice to its clients or their potential Learners or adversely affect:
    1. the ability of the Applicant to undertake the development and delivery of CPD Accreditation Services in accordance with its Conditions of Certification
    2. the standards of Accreditation Services which the Applicant may make available as a certified CPD Accreditation Service Provider, or
    3. public confidence in CPD Accreditation Service Providers

A.6 Where the Applicant is not an individual, it has in place appropriate arrangements to ensure that it will have continuing oversight of, and be directly accountable for:

  1. the performance of its activities as a certified CPD Accreditation Service Provider, and
  2. its compliance with its Conditions of Certification

Integrity

Integrity of the Applicant

B.1 The Applicant must be a suitable person to be recognised for CPD Accreditation Services, having regard in particular to:

  1. any finding by a court or any professional, regulatory, or government body that it has been in breach of any provision of Competition Law, Equalities Law, or Data Protection Law
  2. any finding by a court or any professional, regulatory, or government body that it has been in breach of a provision of any legislation or any regulatory obligation to which it is subject, and
  3. any instance of insolvency or corporate financial restructuring to which it is or has been subject

Resources and Financing

C.1 The Applicant has, or has appropriate arrangements in place to ensure that it will have:

  1. the systems, processes and resources, and
  2. the financial resources and facilities, to enable it to undertake, in accordance with its Conditions of Certification, the development and delivery of CPD Accreditation Services which it may make available as a certified CPD Accreditation Service Provider.

Competence

D.1 The Applicant's understanding of, commitment to, and approach to the development and delivery of CPD Accreditation is sufficient, having regard to the need to ensure that:

  1. it will be able to undertake, in accordance with its Conditions of Certification, the development and delivery of CPD Accreditation Services which it may make available as a certified CPD Accreditation Service Provider
  2. any such CPD Accreditation Services must, as far as possible, be Valid, Reliable, Comparable, Manageable and Minimise Bias, and
  3. any such CPD Accreditation Services must be compatible with the requirements of Equalities Law

Monitoring and ongoing compliance

Certification is not a one-off assessment. Certified organisations are monitored for continued compliance with these Conditions.

In some sectors we take a risk-based approach, which can include unannounced spot-check visits and mystery shopping. We identify higher-risk organisations using an internal, objective method based on the nature and number of non-conformances recorded against them.

If a Certified organisation is not fully compliant

Where an assessment finds that an organisation does not meet one of these Conditions, the assessor raises a non-conformance. The organisation has 28 days to address it and provide us with evidence that it has done so. Where it does, certification continues without interruption.

An applicant cannot be certified until it can demonstrate that all Conditions are met.

Suspension and withdrawal

Suspension

If a non-conformance is not corrected within 28 days, we suspend certification.

Where an assessment finds a major non-compliance — for example a false accreditation — suspension is immediate, and remains in place until we receive evidence that the organisation complies.

While certification is suspended, the organisation may not sell CPD accreditation as certified by The CPD Register.

Withdrawal

A suspension can last up to three months. If the organisation has not demonstrated compliance within that period, certification is withdrawn.

Certification can also be suspended or withdrawn where non-compliance raised by a third party is substantiated.

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