The following claims made on the CPD Service UK website raise concerns under CAP Code rules 3.1 (misleading advertising) and 3.7 (substantiation). Under CAP Code rule 3.7, marketers must hold documentary evidence to substantiate objective claims before those claims are published.
1. "FREE accredited training provider FOREVER!"
The word "FOREVER" is an absolute temporal claim. No basis for assuring permanent accreditation is disclosed anywhere on the site. There is no legal entity, no committed funding source, and no operational infrastructure disclosed that would support a claim of permanent ongoing accreditation. This claim is unsubstantiated under CAP Code rule 3.7 and is potentially misleading under rule 3.1.
2. "CPD Service UK provides FREE accreditation for organisations ranging from small firms to large training providers, multi-national corporations, conference & events organisers, universities, further education colleges, local authorities, councils and Government departments."
This claim implies that this organisation has accredited or is accrediting entities including universities, local authorities, councils, and Government departments. No evidence of any such accreditations is presented on the website. No named accredited providers of any kind appear anywhere on the site. This claim is unsubstantiated under CAP Code rule 3.7 and is potentially misleading under rule 3.1.
3. "CPD Service UK is a key driving force in the promotion of CPD across the world."
This is a significant claim of international influence and market standing. No evidence of international activity, global membership, overseas clients, or external recognition is provided anywhere on the site. This claim is unsubstantiated under CAP Code rule 3.7.
4. "CPD Service UK has a team, each with over 20 years' training experience."
This claim appears on the "What is CPD accreditation?" page at
https://sites.google.com/view/cpdserviceuk/what-is-cpd-accreditation (accessed 29th April 2026). No named individuals are identified anywhere on the website. The existence of a team, and the claimed experience levels of its members, cannot be verified from any publicly available information. This claim is unsubstantiated under CAP Code rule 3.7.
5. References to a "dedicated customer service team" and an "Accreditation and Compliance Team."
Neither team is named, described in terms of size or composition, or evidenced in any way. No named assessor, reviewer, or staff member appears anywhere on the site.
6. Typographical errors. The registration page uses "CPD Servise UK" (misspelling of "Service") within a key claim about the provider logo. The navigation menu uses "Regisration" (misspelling of "Registration") as a page title. These errors are noted as indicators of the professional standards applied to the production of the website.
Sources:
https://sites.google.com/view/cpdserviceuk/home — accessed 29th April 2026
https://sites.google.com/view/cpdserviceuk/what-is-cpd-accreditation — accessed 29th April 2026
https://sites.google.com/view/cpdserviceuk/regisration — accessed 29th April 2026
CAP Code (Edition 12), rules 3.1 and 3.7 —
https://www.asa.org.uk/type/non-broadcast/code-section/03.html — accessed 29th April 2026