The CPD Register Ltd
1.1. These Website Terms of Use ("Terms") govern your access to and use of the website operated by The CPD Register Ltd at https://thecpdregister.com and any subdomains (the "Website").
1.2. The Website is operated by The CPD Register Ltd, a company registered in England and Wales under company number 13075495, with its registered office at International House, 6 South Molton Street, London W1K 5QF (referred to in these Terms as "we", "us", or "The CPD Register").
1.3. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Website.
1.4. We may update these Terms from time to time. The date of the most recent update is shown at the foot of this page. Your continued use of the Website after an update constitutes acceptance of the updated Terms.
2.1. The following separate documents apply to specific functions of the Website and services we offer. Where any of these documents governs your use of a particular function, that document takes precedence over these Terms in relation to that function:
2.2. All of the above are available from the footer of every page of the Website.
3.1. The CPD Register is an independent Certification Body operating under UK Intellectual Property Office Certification Mark status. We operate a voluntary certification scheme for CPD Accreditation Organisations, publish a public register of CPD Accreditation Organisations operating in the UK market, and provide an investigation service for consumers with concerns about CPD courses or accreditation.
3.2. Certification with The CPD Register is voluntary. We are not a statutory regulator and we do not hold enforcement authority over CPD Accreditation Organisations or training providers.
3.3. Further information about our role, functions, and methodology is published on our About page and our Methodology page.
4.1. You may use the Website to:
4.2. You must use the Website in accordance with applicable laws and these Terms.
5.1. You must not:
5.2. You specifically agree that you will not:
5.3. We monitor use of the Website and reserve the right to investigate any suspected breach of these Terms. We may report suspected breaches to the relevant authorities and will cooperate with those authorities in any investigation.
6.1. The Website and all content published on it, including (but not limited to) text, graphics, logos, images, page layout, underlying code, software, and compilations of data, is owned by The CPD Register Ltd or licensed to us by third parties. All such material is protected by copyright, database rights, trade mark rights, and other intellectual property laws of the United Kingdom and internationally.
6.2. You may:
6.3. Unless expressly permitted by these Terms or with our prior written consent, you may not:
6.4. Our trade marks, including "The CPD Register" and any associated logos and Certification Mark, are registered and unregistered trade marks of The CPD Register Ltd. You may not use our trade marks without our prior written consent, except that certified organisations may use our Certification Mark in accordance with the Certification Agreement.
7.1. The Website contains links to third-party websites, including (but not limited to) Companies House, the Information Commissioner's Office, regulatory bodies, and the websites of CPD Accreditation Organisations listed on our public register.
7.2. Links to third-party websites are provided for information only. We have no control over the content of third-party websites and accept no responsibility for their content, accuracy, security, or availability.
7.3. The inclusion of a link to a third-party website does not constitute an endorsement of that website, its content, or the party controlling it.
8.1. We take reasonable care to ensure that information published on the Website is accurate at the time of publication. However, the Website contains information drawn from public sources, including Companies House, the Information Commissioner's Office, regulatory registers, court judgments, and the published material of third parties. The accuracy and currency of information drawn from these sources is the responsibility of the originating source.
8.2. We do not warrant or represent that:
8.3. Any reliance you place on information published on the Website is at your own risk. We recommend that you independently verify any information of material importance to a decision you intend to make, particularly by consulting the primary public source (such as Companies House).
8.4. Information on the Website is provided for general information only and does not constitute legal, financial, professional, or other advice. You should obtain specific professional advice before taking, or refraining from taking, any action on the basis of information on the Website.
9.1. The CPD Register publishes a public register of CPD Accreditation Organisations operating in the UK market at https://thecpdregister.com/cpd-accreditation-organisation-ranking (the "Register").
9.2. The compilation, publication, correction, and removal of entries on the Register is governed by our Listing Policy, which is available at https://thecpdregister.com/listing-policy.
9.3. Organisations listed on the Register who wish to request a correction to the information published about them should do so in accordance with the Listing Policy. We respond to evidenced correction requests within five working days of receipt.
9.4. The Register is published as a matter of public interest transparency about the UK CPD accreditation sector. Inclusion on the Register does not imply endorsement by The CPD Register, nor is non-inclusion an adverse finding.
10.1. Nothing in these Terms limits or excludes our liability for:
10.2. Subject to clause 10.1, The CPD Register's total liability to you in connection with your use of the Website is limited to £100.
10.3. Subject to clause 10.1, we are not liable for:
10.4. The limitations in this clause 10 apply to the fullest extent permitted by applicable law. Nothing in these Terms affects your statutory rights as a consumer.
11.1. You agree to indemnify, defend, and hold harmless The CPD Register, its directors, officers, employees, and agents against all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
12.1. We reserve the right to change, suspend, withdraw, or discontinue any aspect of the Website at any time, for operational, technical, legal, or commercial reasons. We will give reasonable notice of material changes where practical to do so.
13.1. We reserve the right to suspend or permanently prevent access to the Website by any user who breaches these Terms, at our sole discretion.
13.2. Where we exercise this right, we will notify the user by email where we hold contact details, stating the reason for the decision.
14.1. If you wish to make a complaint about the Website or any service provided by The CPD Register, please contact us at [email protected]. We aim to acknowledge complaints within two working days and provide a substantive response within ten working days.
14.2. Complaints about the content of a listing on the Register should be made in accordance with the Listing Policy, which sets out the correction and removal process.
15.1. These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by and construed in accordance with the laws of England and Wales.
15.2. The courts of England and Wales have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.
15.3. If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts and the relevant local law may apply to the extent required by that local law.
16.1. If any provision of these Terms is held to be unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.
16.2. A failure by us to enforce any provision of these Terms does not constitute a waiver of that provision.
16.3. These Terms are personal to you and may not be assigned or transferred without our prior written consent.
16.4. These Terms, together with the other documents referred to in clause 2, constitute the entire agreement between you and us in relation to your use of the Website.
For any questions about these Terms, please contact us at:
The CPD Register Ltd
International House
6 South Molton Street
London W1K 5QF
Email: [email protected]
Phone: 0333 188 9783
