CPDQE publishes terms and conditions at
https://cpdqe.co.uk/terms-conditions/, accessible from the website footer. The terms address accreditation services, fees, data protection, intellectual property, and termination. Accreditation validity periods of 12, 24, or 36 months are referenced. A seven-day refund policy for courses is stated in clause 3.2, though this clause is titled "Agreement and Acceptance" rather than "Refund Policy," which introduces ambiguity.
The terms contain a structural drafting error: clause 6.3 "Service Suspension" appears twice -- once within Section 6 and again within Section 7 (Payment and Billing), with the same text reproduced under a duplicate clause number. This suggests the document has not been subject to legal review.
No date of publication or version number appears on the terms, meaning it is not possible for a contracting party to confirm which version of the terms applied at the time of entering into a contract. The terms state that CPDQE reserves the right to update them at any time, with continued use of services constituting acceptance of changes.
The terms do not disclose the legal name of the contracting party. Section 12 states that the agreement is governed by the laws of England and Wales, but no entity name is given as the contracting party on behalf of CPDQE. This compounds the concern identified in Section 1 regarding the absence of a disclosed legal entity.
Source:
https://cpdqe.co.uk/terms-conditions/ -- accessed 28 May 2026.