Terms of Business are published at
https://trustedcpd.com/terms-of-business/ and are accessible from the footer of every page without requiring login. The terms cover: contract formation, accreditation services, use of marks, provider obligations, fees, intellectual property, confidentiality, suspension and withdrawal, termination, liability, and force majeure.
Positive findings include: confirmation that accreditation is granted to individual courses only (clause 4.4), retention of intellectual property rights in submitted materials by the provider (clause 8.2), and a mutual confidentiality obligation on both parties (clause 10).
The following points are noted for CPD training providers considering engagement:
Governing law — Isle of Man jurisdiction. Clause 16 states that the terms are governed by the laws of the Isle of Man and that disputes are subject to the exclusive jurisdiction of the Isle of Man courts. UK-based training providers should be aware that this places any dispute outside the English and Welsh courts system.
Non-refundable fees. Clause 7.5 states that fees are non-refundable except where required by law or expressly stated in the terms. The applicable law is Isle of Man law.
Liability cap. Clause 13.2 limits Trusted CPD's liability to the fees paid in the 12 months preceding a claim and excludes liability for indirect or consequential losses including loss of profit, business, revenue, or goodwill.
Scope of terms. The published terms are described as governing eLearning course accreditation. Providers seeking webinar or classroom-based accreditation should request written confirmation of the terms applicable to their specific engagement before proceeding.
Source:
https://trustedcpd.com/terms-of-business/ — accessed 28 April 2026.
