The CPD Register
The agreement between The CPD Register and an applicant for Registration. Accepted at the point of application and payment.
1.1. These terms form the agreement between The CPD Register Ltd (company number 13075495) of International House, 6 South Molton Street, London ("The CPD Register", "we", "us") and the organisation applying for Registration ("you", "the applicant").
1.2. They govern your application for Registration and the assessment we carry out. They do not govern Registration itself once granted: that is governed by the Conditions of Registration and the Badge Licence Agreement.
1.3. You accept these terms when you submit your application and pay the assessment fee. If you do not accept them, do not submit an application.
1.4. You are entering into this agreement in the course of a business. Consumer cancellation rights do not apply.
3.1. The assessment fee pays for the Assessment. It does not pay for Registration, and it does not guarantee that Registration will be granted.
3.2. We carry out the Assessment impartially against the Conditions of Registration. The outcome depends on whether you meet those Conditions.
3.3. The assessment fee is non-refundable, whatever the outcome, except as set out at clause 4.5.
3.4. You acknowledge that a refused application does not entitle you to a refund, and that you may reapply at any time by submitting a new application and paying the fee again.
Assessment fee
£500
plus VAT where applicable · non-refundable
Additional closure review
£100
plus VAT · one review included
Annual renewal
£150
plus VAT · payable before renewal
4.1. The assessment fee is £500. Fees are stated exclusive of VAT. VAT is charged at the prevailing rate where you are established in the United Kingdom. Where you are established outside the United Kingdom, the fee is treated as outside the scope of UK VAT.
4.2. Payment is taken at the point you submit your application, through our payment provider. Your application is not submitted, and no assessment begins, until payment is confirmed.
4.3. One closure review is included in the assessment fee. Each additional closure review is charged at £100 plus VAT where applicable, payable before that review is carried out.
4.4. If Registration is granted, the annual renewal fee is £150 plus VAT where applicable, payable before each subsequent Registration Period. Renewal terms are set out in the Conditions of Registration.
4.5. If we decline to carry out the Assessment because a conflict of interest exists or arises, we will refund the assessment fee in full.
4.6. We may change our fees. A change takes effect from your next renewal or next application and does not affect an assessment already paid for.
5.1. We will carry out the Assessment and issue a Findings Report. We aim to issue the Findings Report within 20 Working Days of receiving a complete application, though this is a target and not a contractual commitment.
5.2. Where the Findings Report records Mandatory Findings, we will tell you which Condition each finding engages and what conformant position your closure evidence must demonstrate.
5.3. We will review closure evidence you submit within the closure window and tell you whether each finding is closed.
5.4. We will notify you of our decision in writing, with reasons if Registration is refused.
5.5. We will carry out the Assessment with reasonable care and skill.
6.1. We do not provide consultancy. We identify non-conformities and the Conditions they engage; we do not design, specify or advise on how you should remedy them. How you achieve conformity is a matter for you.
6.2. We do not guarantee that Registration will be granted, that it will be granted within any particular period, or that it will produce any commercial benefit.
6.3. Registration is not an endorsement of your accreditation services, your accreditation framework, or any CPD activity you accredit. The scope and limits of Registration are set out in the Conditions of Registration.
6.4. We do not advise you on your own legal, regulatory or advertising compliance. You remain solely responsible for these.
7.1. You must give us information that is accurate, complete and not misleading.
7.2. You must provide the evidence we reasonably request within the periods we specify.
7.3. You must tell us promptly if anything you have told us changes during the assessment.
7.4. You confirm that the person submitting the application is authorised to do so on your behalf.
7.5. If you give us information that is false, incomplete or misleading, we may refuse your application, and if Registration has already been granted we may suspend or remove it. No refund is due in those circumstances.
8.1. We grant Registration where no Mandatory Findings remain open at the end of the closure window.
8.2. We refuse Registration where Mandatory Findings remain open at the end of the closure window, or where evidence we have requested has not been provided.
8.3. You may appeal a decision to refuse Registration under the appeals process in the Conditions of Registration.
8.4. If Registration is granted, you must accept the Badge Licence Agreement before the badge is issued to you, and your Registration is then governed by the Conditions of Registration.
9.1. We treat the evidence and information you provide as confidential, and use it for the purpose of assessing your application and administering the scheme.
9.2. We may disclose it where required by law, where necessary to enforce the Conditions of Registration, or in connection with an appeal or complaint.
9.3. If Registration is granted, we publish a Register entry for your organisation. What the entry contains is set out in the Conditions of Registration, and you consent to its publication.
9.4. We may publish the fact of a suspension, lapse or removal, and the categorised reason for a removal, as set out in the Conditions of Registration.
9.5. We do not publish the contents of your Findings Report.
10.1. Each party will comply with applicable data protection law.
10.2. We collect identity documents and proof of address for the individuals responsible for your organisation, in order to verify their identity. We hold these securely, restrict access to the staff carrying out verification, and delete them once verification is complete, retaining only a record that verification took place.
10.3. Our Privacy Policy explains how we handle personal data and the rights individuals have.
11.1. You keep all intellectual property rights in the materials you submit. You grant us a licence to use them for the purpose of assessing your application and administering the scheme.
11.2. We keep all intellectual property rights in the Conditions of Registration, the Findings Report, our criteria and methodology, and the badge.
11.3. The Findings Report is provided for your own use. You may not publish it or represent its contents as an endorsement.
12.1. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited.
12.2. Subject to clause 12.1, our total liability arising out of or in connection with this agreement is limited to the fees you have paid us in the twelve months before the claim arose.
12.3. Subject to clause 12.1, we are not liable for loss of profit, loss of business, loss of anticipated savings, loss of goodwill, or any indirect or consequential loss.
12.4. We are not liable for any decision taken by a third party in reliance on your Registration status.
13.1. We may amend these terms. The version in force is the version published on our website when you submit your application.
13.2. You may not transfer your rights or obligations under this agreement without our written consent.
13.3. If any provision is found to be unenforceable, the remaining provisions continue in force.
13.4. This agreement, together with the Conditions of Registration and, where applicable, the Badge Licence Agreement, is the entire agreement between us in relation to Registration.
13.5. Where these terms conflict with the Conditions of Registration, the Conditions of Registration prevail on scheme matters, and these terms prevail on matters of application, payment and liability.
13.6. No one other than you and us has any right to enforce this agreement.
13.7. Neither party is liable for failure to perform caused by events outside its reasonable control.
14.1. This agreement is governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
The CPD Register Ltd
International House, 6 South Molton Street, London.
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