Hooked In Training and Development Limited

Communication Skills is a CPD course designed to provide learners with a clear understanding of effective communication and its importance in professional and everyday settings. The course explores verbal, non-verbal, and written communication, common barriers to communication, and techniques to improve understanding, clarity, and relationships. Learners will develop awareness of how communication impacts trust, teamwork, and outcomes, and how to adapt communication styles to different situations.

Depression & Anxiety Awareness is a CPD e-learning course designed to provide learners with a foundational understanding of depression and anxiety, including what they are, common signs and symptoms, contributing factors, and the impact these conditions can have on individuals and daily functioning. The course explores how depression and anxiety may present differently, how stigma and misunderstanding can affect help-seeking, and practical ways individuals and organisations can offer appropriate support. The activity promotes awareness, early recognition, and supportive responses within workplace and community settings.

Fire Safety Awareness is a CPD e-learning course designed to provide learners with a basic understanding of fire safety in the workplace. The course explores the causes of fire, common fire hazards, fire prevention measures, and the actions to take in the event of a fire. Learners will develop an awareness of fire safety legislation, emergency procedures, and their individual responsibilities, supporting safer working environments and compliance with fire safety requirements.

This activity provides learners with awareness and understanding of UK GDPR and data protection responsibilities, focusing on lawful data handling, risk identification, compliance, and the impact of data breaches on individuals and organisations.

A Guide to Manual Handling is designed to provide learners with a foundational understanding of manual handling within the workplace. The course explores what constitutes manual handling, the common hazards and risks involved, and the potential impact on health and safety. Learners will examine relevant legislation and best practice guidance, before developing an awareness of effective risk mitigation measures and safe manual handling techniques. This training supports individuals to work more safely, reduce the risk of injury, and contribute to a safer working environment.

An Introduction into Mental Health Stigma is a CPD e-learning course designed to provide learners with a foundational understanding of mental health stigma. The course explores what mental health and stigma are, why stigma occurs, relevant UK statistics, and the personal, social, and structural impacts of stigma. Learners are introduced to practical, achievable actions that individuals and organisations can take to reduce stigma and promote inclusive, supportive environments. The activity supports awareness, reflection, and positive behavioural change in workplace and community settings.

This course provides learners with a clear understanding of the Control of Substances Hazardous to Health (COSHH) Regulations 2002. It covers the identification of hazardous substances, legal responsibilities, health and environmental risks, and the principles of COSHH risk assessment and control measures. The course supports learners to recognise COSHH hazards in the workplace and apply proportionate controls to reduce risk and ensure compliance.

Aim: This course hopes to provide learners with a basic introduction into coaching. Objectives: - Define coaching. - Identify those involved in coaching.  - Explore what makes coaching effective.  - Explore the challenges faced with coaching.  - Gain insight into legal and moral obligations in relation to coaching. - Identify basic coaching skills.  Eligibility:  Open to all learners. Brand: Hooked In Training Development Accreditation: The CPD Group Cost: £30.00

Aim: This course hopes to provide learners with a basic introduction into mentoring. Objectives: - Define mentoring. - Identify those involved in mentoring.  - Explore what makes mentoring effective.  - Explore the challenges facing mentoring.  - Gain insight into legal and moral obligations associated with mentoring. - Identify basic mentoring skills.  Eligibility:  Open to all learners. Brand: Hooked In Training Development Accreditation: The CPD Group Cost: £30.00

Aim: This course hopes to provide learners with a basic introduction in Equality, Diversity and Inclusion. Objectives: - Define Equality, Diversity and Inclusion. - Gain insight into legal obligations.   - Explore what makes it effective.  - Explore the challenges faced.  - Identify basic methods for promotion in your personal life, workplace and social life. Eligibility:  Open to all learners. Brand: Hooked In Training Development Accreditation: The CPD Group Cost: £25.00

Aim: This course hopes to provide learners with a level of knowledge and skills that enables them to improve their professional relationships within the workplace.  Objectives: - Identify what customer service is.  - Understand the importance of customer service.  - Differentiate between good and poor customer service.  - Understand the fundamentals of good customer service.  - Identify skills necessary in the delivery of good customer service.  - Identify what a professional relationship is.  - Understand the importance of professional relationships.  - Differentiate between effective and ineffective professional relationships.  - Understand the fundamentals of an effective professional relationship.  - Identify skills necessary in the formation and maintenance of a professional relationship.  - Identify what a conflict resolution is.  - Understand the importance of conflict resolution.  - Differentiate between effective and ineffective methods of conflict resolution.