ILLUMINATE CARE GROUP LIMITED

Gambling Awareness training helps staff recognise the signs of gambling-related harm, understand its impact on individuals and families, and provide appropriate support, guidance, and safeguarding responses

Emergency Care Skills training equips staff with the essential knowledge and practical techniques needed to respond confidently to medical emergencies, including assessing situations, delivering basic life support, managing injuries, and taking immediate actions to protect health and safety until further help arrives.

This Mental Health First Aid course provides learners with the knowledge and confidence to recognise early signs of mental health difficulties, offer safe and supportive first responses, and follow appropriate safeguarding and referral pathways. The training focuses specifically on supporting young people, helping staff understand common conditions, crisis indicators, and how to respond with empathy, professionalism, and clear boundaries.

Introduction to the role of Support Mentor in Supported Accommodation 16 - 18 year old's. There are no formal qualifications required to enroll on this activity; however, participants must currently be employed in a support role within supported accommodation or a similar care setting. We ask that learners demonstrate a foundational understanding of safeguarding, communication, and professional boundaries, which may have been gained through prior induction or mandatory training.

This training provides staff with a clear understanding of the distinction between care and support, a crucial concept in supported living and semi-independent services. Staff will explore how care involves doing tasks for individuals due to health or medical needs, while support focuses on empowering individuals to do things for themselves, promoting independence, choice, and control. Through real-life scenarios and reflective practice, this CPD session strengthens staff awareness of professional boundaries, person-centred approaches, and compliance with regulatory standards (Ofsted). It’s designed to align staff practice with the principles of dignity, autonomy, and enabling independence. There are no formal prerequisites for enrolling on the Care vs Support CPD training. However, it is recommended that participants: Are currently working in, or about to begin working in, a health, social care, or supported accommodation setting. Have a basic understanding of person-centred values and safeguarding principles. Are committed to developing their professional practice and understanding of independence-focused support.

This course equips participants with the skills and knowledge to communicate effectively and record information accurately, clearly, and in line with legal and organisational requirements. Using real-world scenarios from health care and education, participants will learn how to: Apply clear, professional, and person-centred communication techniques Record factual, detailed, and timely information that supports safeguarding and compliance Maintain confidentiality and meet GDPR/data protection standards Avoid common communication and recording errors that can compromise safety and trust By the end of the session, learners will be able to communicate with confidence, document events accurately, and uphold the highest standards of professionalism in their daily practice. To participate in this course, learners should: Be currently working, volunteering, or training in a health care, social care, or education setting (or preparing to enter one). Have a basic understanding of safeguarding and organisational confidentiality requirements. Be familiar with the types of records used in their workplace (e.g., care notes, incident reports, education plans, digital systems)

This CPD-accredited training equips staff with the knowledge, skills, and confidence to effectively support young people aged 8–24 who are currently not in education, employment, or training (NEET). The course explores the unique challenges faced by this group, including barriers to engagement, low self-esteem, social influences, and the impact of trauma or adverse childhood experiences. Through interactive activities, case studies, and practical tools, participants will: Develop an understanding of adolescent development and the factors that contribute to disengagement. Learn communication and motivational strategies to build trust and resilience in young people. Explore trauma-informed and strength-based approaches that foster independence and positive decision-making. Gain practical methods for encouraging re-engagement with education, training, and employment pathways. Understand safeguarding responsibilities, professional boundaries, and the importance of accurate record kee

Understanding How to Support Children and Young People Who Have Experienced Harm or Abuse is a one-day training programme designed to equip practitioners with the knowledge, skills, and confidence to safeguard and support vulnerable children and young people. The course explores the roles and responsibilities of practitioners and partner agencies, appropriate responses to disclosures, and strategies to provide effective support for recovery. Learners will also examine the restrictions that may be placed on family or key individuals to protect children, and reflect on the importance of practitioner wellbeing when working with challenging and sensitive cases. Through case studies, practical activities, and reflective exercises, participants will develop a deeper understanding of safeguarding practice and strengthen their ability to provide safe, compassionate, and professional support to children and young people who have experienced harm or abuse.