ASCENT COACHING AND TRAINING LTD

The Confident in the Media CPD Programme is a structured, tutor-led programme for professionals, researchers and specialists whose work draws media interest and who want a reliable method for handling it. It runs in three stages. First, an extensive Learners' Reference Guide is issued as pre-course reading, setting out the evidence and the tools in full. Second, a one-day live masterclass, delivered in person or online, in which learners apply those tools to a real subject of their own: weighing up a media request, building a message and shortening it without losing its meaning, answering difficult questions, and managing voice, camera and nerves. Third, a one-month Activity Workbook turns the day into habit through short daily repetitions, weekly tasks and one real media act. The programme is open to anyone who is asked, or could be asked, to speak publicly about their work. No previous media experience or training is assumed. PREREQUISITES FOR ENROLMENT There are no prerequisites. The programme assumes no previous media experience, no speaking background and no prior training, and it is open to any professional whose work could attract media interest. It works equally for someone who has given a dozen interviews and for someone who has always declined. Two things are asked of learners rather than required of them. They are sent the Learners' Reference Guide at least a week before the training day and asked to read it, with two chapters named for anyone short of time. They are also asked, through a short pre-course form, to bring one real subject they could plausibly be asked about, since every activity on the day is applied to that subject rather than to an invented case.

The Handling Difficult Conversations Workshop is a one‑day, practice‑based behavioural training that develops confidence and capability in managing challenging workplace conversations. Delegates work in triads across four realistic scenarios, rotating through the roles of challenger, defender, and observer. Through twelve coached conversation rounds, participants apply ASCENT’s core frameworks: the Triangle of Truth™, the Assertive Escalation Ladder™, and the CALM™ Framework, to build clarity, emotional steadiness, and constructive communication habits. The workshop blends short theoretical refreshers with intensive practice, behavioural coaching, and optional scenario twists that simulate real‑world unpredictability. Participants leave with strengthened communication discipline and repeatable tools for handling difficult conversations with professionalism and confidence.

Effective Conflict Management is a practical, evidence‑based programme that equips professionals with the skills to handle disagreement with clarity, confidence, and composure. The course combines psychology, communication science, and structured behavioural tools to help learners de‑escalate tension, manage difficult conversations, and make intentional strategic choices under pressure. Participants learn to separate facts from interpretation, hold boundaries assertively, reduce emotional intensity in high‑heat moments, and deliver constructive feedback without conflict. Through scenarios, guided practice, and a four‑week application workbook, learners build habits that strengthen leadership presence, improve collaboration, and enhance workplace relationships. The course is make up of a one-day tutor-led training (online or in-class) (8-hrs) and a 1-month transformation through weekly activities in the Activity Workbook with a time commitment of another 8 hrs in total. There are no formal prerequisites for enrolling in this course. The programme is suitable for professionals at all levels who wish to improve their ability to manage conflict, communicate with clarity, and handle difficult conversations more effectively. Participants should have: A willingness to reflect on their communication habits The ability to participate in scenario‑based activities Basic workplace experience involving interpersonal communication No prior knowledge of psychology, conflict management, or leadership theory is required.

The Effective Team Leadership Course (ETLC) is designed to equip current and aspiring team leaders with the necessary tools, frameworks, and mindset to lead functional, adaptable, and resilient teams. The course emphasizes performance-driven soft skills, including delegation, communication, influence, and readiness-based leadership. The scope covers essential leadership skills for team leaders, supervisors, and operational managers across various sectors. The course explores six interlinked modules: the risks of accidental management, the distinction between assigned and earned leadership, team vs. group dynamics, team lifecycle stages, situational leadership, and effective delegation across organisational layers. Each module builds cumulative insight and is intended to form a complete framework for confident, adaptive team leadership.

Course Description: Effective Communication for Leaders Course (ECFLC) Course Length: One Day (6 Core Modules) Concise Course Summary: This is an intensive, evidence-based course that transforms communication from a 'soft skill' into a core leadership discipline. The course provides leaders with a systematic, professional toolkit to eliminate miscommunication, ensure clarity, and drive measurable action. Delegates learn to identify the root causes of communication failure (e.g., Shannon-Weaver Model, System 1 bias) and apply structured frameworks (including CPA Model, BLUF, and the Triple-A Strategy) to master active listening, concise professional writing, and impactful briefings. Outcome: Delegates leave equipped with clear, adaptable frameworks for immediate use and a structured 1-month Activity Workbook to convert these essential skills into lasting leadership habits.